Do I need to set up an account?

No, not to browse, but…. when you register, you will be asked to create an account; choose a password and input contact information.

This information is SECURE and will NEVER be given, sold to or become available to any other entity.

  • As a bonus, creating an account will entitle you to “news”, benefits and discounts that come along from time to time.
    • If, after registering you do not receive a confirmation email, please contact us at info@chefsexpress.com.

“Oh NO! I gotta cancel…what now?” What’s the Policy, (aka “do I get a refund?!”)

Cancel your registration for a class up to 48 hours in advance of the Class start time for a full refund or you can apply payment to a future class of your choice.

  • To cancel a registration, contact …….”Chef’s Express” by email AND by Phone if possible,
    • (800-Chf-XPRS – 800 247-9777) from 7am-7pm Pacific Time Monday-Friday,
      • Refunds or Exchanges within the 48 hour period prior to the class cannot be made…… (sorry, we’ve already purchased ingredients and closed as sold out the class)
      • Chef’s Express may cancel any class that fails to attract sufficient enrollment, or any other valid reason – should it do so, all funds will be fully refunded OR you can re-book a future class at a 10% discount

What if my favorite class is sold-out? Is there a waitlist?

 “Yes”, your name will get into a “queue” and based on cancellations, you’ll be contacted with an “Open Spot” notice – good only for 24 hours.

  • Class Styles that sell out quickly may be “repeated” more frequently OR you can set-up an “On-Demand” event!!

How do I register for a class?

On Registration Page:

  • For Scheduled Classes:
    • “Click” on your choice of “Format”.
    • “Click” on your choice of “Theme”.
    • Type in the number of participants you wish to reserve space for.
      • The web-site will offer a list of Classes fitting your choice offered within the next 30-days.
  • For “On-Demand” Classes:
    • Fill-out the format questionnaire.
    • Tell us best Day; Time; Phone Number to contact you and we’ll connect and develop the Class!!

What should I wear?

Wear what’s comfortable!! Here’s a list of what to avoid!

  • “Dangly” sleeves
  • Highly Flammable materials
  • Shoes with “slippery” soles
    • Open-Toed might Not be best!
  • Lots of jewelry – it can “heat-up” and get “Lost in the Sauce” from time to time.
  • Hair that’s not tied back.
  • Ear plugs – microphones – shoulder straps etc.

What if I have a food allergy?

PLEASE tell us when signing up of any allergies you may have. We’ll make sure you’re not exposed and when possible provide a suitable substitute ingredient.

  • Here’s a List of the Legally sanctioned food allergens:
    • Milk.
    • Eggs.
    • Fish (e.g., bass, flounder, cod)
    • Crustacean shellfish (e.g. crab, lobster, shrimp)
    • Tree nuts (e.g., almonds, walnuts, pecans)
    • Peanuts.
    • Wheat.
    • Soybeans.
  • It’s OK to let us know if you are “averse” to other foods as well – we’ll accommodate as much as is practical.
    • The environment will NOT be conducive to those who may reach at a highly sensitive level.

Will I get to eat, and can I take home food?

Yes and Yes!!